We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated.
Get In Touch
Send us an email
Ask us anything! We're here to help.
Live Help
If you have an issue or question that requires immediate assistance, you can click the button on the bottom left to chat live with a Customer Service representative. If we aren’t available, drop us an email to the left and we will get back to you within 20-36 hours!
By accessing and purchasing from GET-PRIME, you agree to our terms which include that we operate under a drop shipping model, meaning products are shipped directly from our suppliers and shipping times may vary depending on location. We strive to provide accurate product details but cannot guarantee error-free listings, availability, or delivery times, and we are not responsible for delays caused by suppliers, customs, or couriers. All orders must be paid in full at checkout, and refunds or returns are only accepted as per our Refund Policy for defective, damaged, or undelivered items, with customers responsible for providing correct shipping information. By using this website, you also acknowledge that all content, including designs, images, and trademarks, belong to [Your Store Name] or its licensors and may not be used without permission, and that our liability is limited to the maximum extent permitted by law.